Frequently Asked Questions (show all)

You may have some questions about Citrus Lane and our service. Check here first for some answers.

General Questions

How can I get in contact with you?

I can’t login to my account. Help!

How can I track all of my boxes and orders?

I have pre-paid boxes remaining on my account. When will I get my refund?

The credit card used for my original purchase no longer exists. How will I get my refund?

I had an unredeemed gift subscription. Where did it go?

I was in the middle of receiving boxes in my gift subscription and my boxes have stopped coming.